Sunday, July 3, 2011
Dunkin' Donuts, WHAT ARE YOU THINKIN' ?
Yesterday, needing to stay awake late in the day, I went into the nearest Dunkin' Donuts and purchased a medium iced coffee. It was handed to me with the plastic cup inserted into a styrofoam cup which apparently is meant to act as an insulator. I, nor any of the customers in front of me, asked for this extra cup, yet we all received one. For would be litterers it's a twofer!
Is this how a socially responsible corporation acts... especially when they know that poylstyrene is one of the worst man-made products to release into the environment? (Caught off-guard this time, next time this customer will refuse it).
At a minimum, this should be something customers need to ask for and there should be an additional charge. Wouldn't a re-usable neoprene insulator bearing their logo be a better option?